Exercise Equipment & Parts is a customer service-oriented internet sales company. We consider ourselves a 5 star company that supplies exercise equipments and parts, including the schwinn exercise parts, stairmaster parts, and the Brenda dygraf air climber. We treat our customers like we expect to be treated -- with the utmost respect, and replies to any and all email questions. Our highest goal is to always accurately describe items and actual shipping costs, with a fair handling fee Proper packaging for safe fast shipping. As a customer service-driven company, Exercise Equipment & Parts will securely package your item and ship it out to you via USPS or another shipping method within 24 hours of receiving your cleared payment (with the exception of Saturday, Sundays and Holidays). We strive to be the fastest shipper on the internet. We will send you a shipping confirmation as well as a tracking number the day your item is shipped. Insurance is always recommended, but we give you the option of purchasing insurance.
Exercise Equipment & Parts cannot be held accountable for any lost or damaged packages if insurance is declined by the buyer. Once your item is accepted at the post office or shipping company, it is out of our control, and the only recourse we have would be the insurance you have purchased to redeem the cost of the item and the shipping charge to issue you a refund. Keep in mind that the insurance is for YOUR protection. When you are fully refunded, we are still out of the cost of the product, and as well as the cost of our shipping materials and time. Please note that Exercise Equipment & Parts is not an authorized dealer and has no affiliation with any manufacturer. There are no implied warranties.
